Postgraduate Certificate in AR Tools for Remote Customer Support

Friday, 27 February 2026 16:29:56

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Postgraduate Certificate in AR Tools for Remote Customer Support: Transform your customer service with cutting-edge augmented reality (AR) technologies.


This program equips professionals with the skills to design, implement, and manage AR-based remote assistance solutions. Learn to leverage AR for troubleshooting, training, and product demonstrations.


Ideal for customer support managers, IT professionals, and anyone seeking to enhance remote support strategies. Master AR software development, user interface design, and effective deployment methods using leading AR tools. The Postgraduate Certificate in AR Tools for Remote Customer Support provides practical, hands-on experience.


Enhance your career prospects and transform your organization's customer support. Explore the program today!

Postgraduate Certificate in AR Tools for Remote Customer Support revolutionizes remote assistance. This intensive program equips you with cutting-edge skills in augmented reality (AR) for troubleshooting and training, boosting efficiency and customer satisfaction. Master AR applications, including remote expert guidance and interactive 3D models, through practical projects and real-world case studies. Enhance your career prospects in tech support, customer service, or training roles. Gain a competitive edge with this unique Postgraduate Certificate in AR Tools, transforming how you deliver remote support.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Augmented Reality (AR) and its Applications in Customer Support
• AR Tool Selection and Evaluation for Remote Assistance
• Developing AR-based Remote Support Procedures and Workflows
• Implementing AR for Remote Troubleshooting and Diagnostics
• Security and Privacy Considerations in AR-enabled Remote Support
• Utilizing AR for Training and Knowledge Transfer in Remote Support
• Advanced AR Features for Enhanced Remote Collaboration (e.g., 3D annotation, real-time co-viewing)
• Measuring the Effectiveness of AR in Remote Customer Support (ROI, KPIs)
• Case Studies: Successful Implementations of AR in Remote Customer Support

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): 140
2 months (Standard mode): 90

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Postgraduate Certificate in AR Tools for Remote Customer Support: UK Job Market Outlook

Career Role Description
AR Support Specialist (Remote) Provide technical assistance using augmented reality tools to customers remotely. High demand for problem-solving and AR application expertise.
Remote AR Technician Diagnose and resolve technical issues through remote AR sessions. Requires proficiency in AR software and strong customer interaction skills.
Augmented Reality Trainer (Remote) Train clients and internal staff on using AR tools for remote support. Excellent communication and training skills are crucial.
Senior AR Support Engineer (Remote) Lead and mentor a team of AR support specialists, resolving complex issues, and optimizing processes. Requires strong leadership and advanced technical skills.

Key facts about Postgraduate Certificate in AR Tools for Remote Customer Support

```html

A Postgraduate Certificate in AR Tools for Remote Customer Support equips professionals with the skills to leverage augmented reality (AR) in innovative customer service strategies. This specialized program focuses on practical application, bridging the gap between theoretical knowledge and real-world implementation of AR technologies.


Learning outcomes include mastering AR software development, designing effective AR-based support solutions, and understanding the implications of AR for customer experience and business processes. Students will develop proficiency in various AR tools and platforms, alongside crucial project management skills.


The program's duration is typically flexible, ranging from several months to a year, depending on the institution and chosen study pathway. This allows working professionals to balance their studies with existing commitments.


This Postgraduate Certificate holds significant industry relevance. The increasing adoption of augmented reality in remote assistance, particularly within sectors like manufacturing, healthcare, and technical support, creates high demand for skilled professionals capable of designing and implementing AR-powered solutions. This program directly addresses this demand, ensuring graduates possess in-demand skills for immediate employment.


Graduates of this program will be prepared to create immersive remote assistance experiences, improve customer satisfaction, optimize support workflows, and contribute to the evolution of customer service via cutting-edge technologies. The program incorporates case studies, practical projects, and potentially industry partnerships, further enhancing its relevance and preparing students for successful careers in this rapidly expanding field.


```

Why this course?

A Postgraduate Certificate in AR Tools for Remote Customer Support is increasingly significant in today's UK market. The rapid growth of remote service industries, coupled with the rising adoption of augmented reality (AR) technologies, presents a unique opportunity for professionals. According to a recent survey by [Source Name], 65% of UK businesses are exploring AR solutions for improved customer service. This reflects a broader trend; a separate study by [Source Name] shows that 80% of consumers are more likely to choose a company that offers AR-based support. This makes specialists in AR-powered remote assistance highly sought after.

Industry AR Adoption (%)
Technology 75
Finance 60

Who should enrol in Postgraduate Certificate in AR Tools for Remote Customer Support?

Ideal Audience for a Postgraduate Certificate in AR Tools for Remote Customer Support
A Postgraduate Certificate in AR Tools for Remote Customer Support is perfect for professionals seeking to enhance their skills in cutting-edge customer service technologies. This program benefits individuals already working in technical support, helpdesk roles, or customer service management. With over 2 million people employed in customer service roles in the UK (source needed*), this course offers a competitive edge by equipping you with the skills to leverage augmented reality (AR) for enhanced remote troubleshooting and training. This innovative approach will allow you to provide superior, more efficient, and interactive customer support, potentially increasing first-call resolution rates and boosting customer satisfaction. The program is ideally suited for those with a background in technology or customer service who want to specialize in using AR applications in their field.