Postgraduate Certificate in AR Remote Customer Service Solutions

Wednesday, 25 February 2026 01:52:31

International applicants and their qualifications are accepted

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Overview

Overview

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Postgraduate Certificate in AR Remote Customer Service Solutions prepares you for the future of customer support.


This program focuses on Augmented Reality (AR) and its transformative impact on remote assistance.


Master remote troubleshooting techniques using AR technologies.


Learn to design and implement innovative AR-powered customer service solutions.


Ideal for professionals in customer support, tech support, and training.


Develop expertise in remote diagnostics and virtual assistance.


Gain a competitive edge in a rapidly evolving field.


The Postgraduate Certificate in AR Remote Customer Service Solutions is your pathway to a rewarding career.


Enroll now and transform how you provide customer service!

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Augmented Reality (AR) revolutionizes customer service, and our Postgraduate Certificate in AR Remote Customer Service Solutions equips you to lead this transformation. Master innovative AR technologies and learn to design, implement, and manage effective remote assistance solutions. This program offers hands-on training in AR software development, user experience design, and project management for a diverse range of industries. Gain in-demand skills and boost your career prospects in this rapidly growing field, securing roles as AR specialists or remote support managers. Our unique curriculum blends theoretical knowledge with real-world applications, culminating in a significant capstone project. Become a pioneer in AR-driven customer service.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Augmented Reality (AR) Technologies for Customer Service
• Remote Assistance & Collaboration Tools
• AR Application Development for Customer Support
• User Experience (UX) Design for AR Customer Service Solutions
• Data Analytics and Performance Measurement in AR Customer Service
• Security and Privacy in AR Remote Support
• Implementing AR-based Customer Service Solutions
• Emerging Trends in AR and Remote Customer Support

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Postgraduate Certificate in AR Remote Customer Service Solutions: UK Job Market Outlook

Career Role Description
Augmented Reality (AR) Customer Support Specialist Provides remote technical assistance using AR technologies, troubleshooting issues and guiding customers through solutions. High demand for problem-solving and communication skills.
Remote AR Training and Onboarding Specialist Develops and delivers AR-based training programs for customers and internal teams, ensuring efficient onboarding and knowledge transfer. Requires expertise in instructional design and AR application development.
AR Customer Service Manager Oversees AR-based customer service operations, optimizing processes and team performance. Requires strong leadership, analytical, and strategic planning skills within the remote customer support industry.

Key facts about Postgraduate Certificate in AR Remote Customer Service Solutions

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A Postgraduate Certificate in AR Remote Customer Service Solutions equips professionals with the skills to design, implement, and manage cutting-edge augmented reality (AR) based solutions for remote customer support. This specialized program focuses on leveraging AR technology to enhance customer experience and operational efficiency.


Learning outcomes include mastering AR application development for customer service, understanding user experience (UX) design principles within the AR context, and developing strategies for integrating AR into existing customer service workflows. Students will gain proficiency in relevant software and hardware, including AR SDKs and cloud platforms.


The program's duration typically spans 6-12 months, with a flexible learning structure accommodating working professionals. The curriculum balances theoretical knowledge with practical application through hands-on projects and case studies, ensuring graduates are prepared for immediate impact in the industry.


The high industry relevance of this Postgraduate Certificate is undeniable. Businesses across various sectors, including retail, manufacturing, and technical support, are increasingly adopting AR remote customer service solutions to improve first-call resolution rates, reduce operational costs, and enhance customer satisfaction. Graduates are highly sought after for roles in AR development, customer experience management, and technical support.


Furthermore, this Postgraduate Certificate in AR Remote Customer Service Solutions offers a competitive edge in the rapidly evolving landscape of customer service technology. The program develops expertise in digital transformation, remote assistance, and customer relationship management (CRM) technologies all within the specific context of augmented reality applications.

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Why this course?

A Postgraduate Certificate in AR Remote Customer Service Solutions is increasingly significant in today's UK market, driven by the rapid growth of augmented reality (AR) technologies and the evolving demands of customer service. The UK's digital economy is booming, with e-commerce sales reaching record highs. This necessitates innovative solutions for remote customer support, and AR is proving a powerful tool.

Year Customer Service Jobs using AR (%)
2022 5
2023 8
2024 (Projected) 15

These statistics highlight the burgeoning demand for professionals skilled in AR remote customer service solutions. This postgraduate certificate provides the necessary expertise to meet this growing need, equipping graduates with the skills to design, implement, and manage AR-based customer service strategies. Graduates will be well-positioned for roles in a variety of sectors, including retail, technology, and telecommunications.

Who should enrol in Postgraduate Certificate in AR Remote Customer Service Solutions?

Ideal Audience for Postgraduate Certificate in AR Remote Customer Service Solutions Description UK Relevance
Customer Service Professionals Seeking to enhance their skills in utilizing Augmented Reality (AR) for innovative remote support and troubleshooting. This includes existing support agents and team leads looking to improve efficiency and customer satisfaction. With over 2 million people employed in customer service in the UK (approx. figure), this program offers a competitive edge in a rapidly evolving sector.
Tech-Savvy Individuals Possessing a strong foundation in technology and a keen interest in exploring the practical applications of AR in customer service. Experience with remote assistance tools is beneficial but not required. The UK’s growing tech sector offers significant opportunities for graduates to apply their new AR skills in a diverse range of industries.
Business Leaders and Managers Interested in upskilling their teams and integrating cutting-edge technologies like AR into their customer service strategies to improve operational efficiency and customer experience. UK businesses are increasingly adopting digital transformation strategies, making this program highly valuable for managers seeking to stay ahead of the curve.
Entrepreneurs and Innovators Developing new products or services and seeking to leverage AR for remote customer support as a key differentiator in the marketplace. The UK's vibrant startup scene will benefit from professionals equipped with the skills to develop AR-based remote customer service solutions.