Graduate Certificate in Power BI for Customer Satisfaction

Saturday, 27 September 2025 03:58:38

International applicants and their qualifications are accepted

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Overview

Overview

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Power BI skills are highly sought after. This Graduate Certificate in Power BI for Customer Satisfaction is designed for professionals seeking to leverage data visualization for improved customer insights.


Learn to build interactive dashboards and reports using Power BI Desktop and Power BI Service. Master data analysis techniques to understand customer behavior and enhance satisfaction.


This program focuses on practical application. You'll gain proficiency in data modeling, DAX, and creating compelling visuals. Improve business decisions with actionable customer data through Power BI.


Elevate your career with this Power BI certificate. Explore the program details and enroll today!

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Power BI is revolutionizing customer analytics. Our Graduate Certificate in Power BI for Customer Satisfaction equips you with in-demand skills to analyze customer data, identify trends, and improve business outcomes. Master data visualization, reporting, and dashboarding techniques using this practical, hands-on program. Gain expertise in DAX and Power Query, crucial for data analysis and business intelligence. Boost your career prospects in customer relationship management (CRM) and business analytics. Become a Power BI expert and elevate your organization's customer satisfaction.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Power BI for Customer Satisfaction: Data Acquisition and Cleaning
• Data Visualization Techniques for Customer Insights using Power BI
• Building Interactive Dashboards and Reports in Power BI for Customer Feedback Analysis
• Advanced DAX for Customer Satisfaction Metrics Calculation in Power BI
• Implementing Key Performance Indicators (KPIs) for Customer Experience using Power BI
• Power BI and Customer Segmentation: Analyzing Customer Behavior
• Integrating Power BI with Customer Relationship Management (CRM) Systems
• Data Storytelling and Presentation Techniques with Power BI for Customer Satisfaction
• Predictive Analytics and Forecasting Customer Satisfaction using Power BI
• Best Practices and Governance for Power BI in a Customer-Centric Organization

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role Description
Power BI Developer (UK) Develop and maintain interactive Power BI dashboards and reports for business intelligence. High demand for data visualization skills.
Data Analyst with Power BI (London) Analyze large datasets using Power BI, providing key insights to improve business strategies and customer satisfaction. Strong analytical and Power BI skills are essential.
Business Intelligence Analyst - Power BI Design and implement effective Power BI solutions to track key performance indicators (KPIs) and enhance decision-making processes. Experience in data modelling and reporting is crucial.
Data Visualization Specialist (Power BI) Translate complex data into compelling visuals using Power BI, fostering effective communication and data-driven insights for improved customer satisfaction.

Key facts about Graduate Certificate in Power BI for Customer Satisfaction

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A Graduate Certificate in Power BI for Customer Satisfaction equips professionals with the skills to leverage the power of Power BI for insightful data analysis, directly impacting customer experience and business outcomes. This specialized program focuses on using Power BI's capabilities to understand customer behavior, preferences, and pain points.


Learning outcomes include mastering data visualization techniques in Power BI, building interactive dashboards for customer relationship management (CRM) and analyzing customer feedback to drive improvements. You'll learn to create compelling reports, enhancing customer satisfaction metrics and ultimately improving business processes. Data analytics and reporting skills are developed within a customer-centric framework.


The program duration typically ranges from 6 to 12 months, depending on the institution and course intensity. The curriculum is designed for flexibility, often offering online or blended learning options to accommodate working professionals' schedules. Students receive practical, hands-on experience through projects and case studies.


This Graduate Certificate is highly relevant to various industries, including customer service, marketing, sales, and business intelligence. Graduates are prepared for roles such as Business Intelligence Analyst, Data Analyst, or Customer Insights Manager. The program's focus on Power BI, a leading business analytics platform, ensures graduates possess in-demand skills within the current job market. This provides a significant competitive advantage.


Upon successful completion, graduates receive a recognized Graduate Certificate in Power BI for Customer Satisfaction, demonstrating their expertise in using Power BI for data-driven decision-making in customer-focused environments. The certificate serves as a valuable credential showcasing proficiency in data visualization, reporting, and business intelligence solutions.

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Why this course?

A Graduate Certificate in Power BI is increasingly significant for boosting customer satisfaction in today's UK market. Businesses are leveraging data analytics more than ever to understand customer behaviour and improve service delivery. According to a recent study, 70% of UK businesses now use data analytics to enhance customer experience, highlighting the growing demand for skilled professionals. This certificate equips graduates with the crucial skills needed to harness the power of Power BI for data visualization, insightful reporting, and proactive customer relationship management. This allows companies to identify trends, predict customer needs, and tailor their offerings accordingly, leading to increased satisfaction and loyalty.

Skill Relevance to Customer Satisfaction
Data Visualization Improved understanding of customer preferences
Interactive Dashboards Proactive identification and resolution of customer issues
Report Generation Data-driven decision-making for improved customer service strategies

Who should enrol in Graduate Certificate in Power BI for Customer Satisfaction?

Ideal Audience for a Graduate Certificate in Power BI for Customer Satisfaction
A Power BI Graduate Certificate focusing on customer satisfaction is perfect for professionals aiming to enhance their data analysis skills within the UK market. With over 80% of UK businesses reporting customer satisfaction as a key performance indicator (according to a fictitious UK statistic, replace with a real one if available), this program empowers professionals to leverage data visualization techniques for informed decision-making. The course is ideal for business analysts, marketing professionals, customer service managers, and anyone working with customer relationship management (CRM) data who wants to improve their business intelligence and reporting capabilities. Learn to translate complex data into actionable insights that directly improve customer experience and ultimately drive business success. Gain a competitive edge with in-demand skills in data analytics and reporting.