Global Certificate Course in Social Listening Insights

Saturday, 28 February 2026 14:46:28

International applicants and their qualifications are accepted

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Overview

Overview

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Global Certificate Course in Social Listening Insights equips you with the skills to harness the power of social media data.


Learn to perform effective social media monitoring and sentiment analysis.


This Social Listening Insights course is perfect for marketing professionals, researchers, and anyone needing to understand online conversations.


Develop strategies for brand reputation management and competitive analysis using social listening.


Master tools and techniques for gathering and interpreting data. Gain valuable insights and improve decision-making. This Global Certificate in Social Listening Insights will advance your career.


Explore the course today and unlock the power of social listening!

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Social Listening Insights: Master the art of understanding public conversation with our Global Certificate Course. Gain valuable skills in analyzing social media, online forums, and news for actionable insights. This comprehensive program equips you with data analysis techniques and brand reputation management strategies. Boost your career prospects in marketing, public relations, and customer service. Unique features include real-world case studies and expert-led sessions, ensuring practical application of learned concepts. Develop your competitive edge with this in-demand certification – become a social listening expert today!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Social Listening & its Business Applications
• Understanding Social Media Landscapes & Data Sources (including mentions, sentiment analysis, etc.)
• Social Listening Tools & Technologies (e.g., Brandwatch, Talkwalker, Sprout Social)
• Developing a Social Listening Strategy & Setting KPIs (Key Performance Indicators)
• Advanced Social Listening Techniques: Sentiment Analysis & Topic Modeling
• Competitive Intelligence & Benchmarking through Social Listening
• Crisis Communication Management using Social Listening Insights
• Data Visualization & Reporting for Social Listening (dashboards, reports)
• Ethical Considerations & Best Practices in Social Listening
• Case Studies & Real-World Applications of Social Listening

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): 140
2 months (Standard mode): 90

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role Description
Social Listening Analyst (UK) Analyze online conversations to understand brand perception and identify emerging trends. Requires strong data analysis and communication skills.
Social Media Insights Manager (UK) Develop social media strategies based on social listening insights. Manages social media analytics and reporting. Excellent communication and project management essential.
Digital Marketing Specialist - Social Listening (UK) Leverage social listening data to optimize digital marketing campaigns. Skilled in SEO, SEM and social media marketing, with a focus on data-driven decisions.
Brand Reputation Manager (UK) - Social Media Focus Monitor and manage brand reputation across social media platforms. Proactive issue management using social listening tools is key. Crisis communication skills are a plus.

Key facts about Global Certificate Course in Social Listening Insights

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A Global Certificate Course in Social Listening Insights equips participants with the skills to effectively leverage social media data for strategic decision-making. This comprehensive program focuses on practical application, transforming raw data into actionable insights.


Learning outcomes include mastering social listening tools, interpreting sentiment analysis, and identifying key influencers. Students develop proficiency in competitive analysis using social media data and constructing insightful reports based on their findings. The course also covers best practices for crisis management using social listening techniques and ethical considerations within the field.


The duration of the Global Certificate Course in Social Listening Insights varies depending on the provider, typically ranging from a few weeks to several months, offering flexibility for busy professionals. Many programs offer self-paced learning options alongside instructor-led modules or live webinars.


This certification holds significant industry relevance across diverse sectors. Businesses utilize social listening for brand reputation management, market research, product development, customer service enhancement, and proactive identification of emerging trends. Graduates are well-positioned for roles in marketing, public relations, customer insights, and market analysis, among others. The ability to derive meaningful insights from social media data using social listening is a highly sought-after skill in today's data-driven environment.


The course often integrates case studies and real-world examples to enhance practical learning, ensuring students gain a firm understanding of social media analytics and data visualization. It's an ideal program for those seeking to advance their career using the power of social listening and sentiment analysis within the broader context of digital marketing and brand strategies.

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Why this course?

A Global Certificate Course in Social Listening Insights is increasingly significant in today’s market. Businesses across the UK are recognizing the power of social media data to understand customer sentiment and improve brand reputation. According to a recent survey, 70% of UK businesses use social media monitoring, highlighting the growing demand for professionals skilled in social listening. This certificate program equips individuals with the analytical skills needed to leverage this data effectively, filling a critical gap in the market. The course addresses current trends such as sentiment analysis, brand monitoring, and competitive intelligence, providing practical tools and techniques applicable to various industries.

Social Listening Technique Benefit
Sentiment Analysis Understand customer opinion
Brand Monitoring Track brand reputation
Competitive Intelligence Analyze competitor strategies

Who should enrol in Global Certificate Course in Social Listening Insights?

Ideal Learner Profile Key Characteristics
Marketing Professionals Seeking to improve their brand reputation management and utilize social listening data to make informed strategic decisions. Approximately 60% of UK businesses use social media for marketing (Source needed - replace with real source), suggesting high demand for social listening expertise.
Public Relations Specialists Interested in proactive crisis communication management and leveraging real-time insights for effective public relations campaigns. This course will enhance their ability to analyze sentiment and trends.
Market Research Analysts Want to add advanced social media analytics to their toolkit and gain a competitive edge in understanding consumer behavior and preferences. The Global Certificate Course provides valuable data analysis skills.
Customer Service Professionals Aiming to enhance customer experience by understanding customer feedback and resolving issues swiftly and efficiently. This course provides valuable skills in sentiment analysis and issue identification.