Certified Specialist Programme in Verbal Communication with Patients

Thursday, 18 September 2025 10:21:32

International applicants and their qualifications are accepted

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Overview

Overview

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Certified Specialist Programme in Verbal Communication with Patients equips healthcare professionals with essential communication skills. This programme focuses on improving patient interactions.


Learn effective techniques for active listening, empathy, and building rapport. Master clear and concise explanations of diagnoses and treatment plans. The Certified Specialist Programme in Verbal Communication with Patients addresses conflict resolution and difficult conversations.


Improve patient satisfaction and outcomes. This programme benefits doctors, nurses, and all healthcare providers. Elevate your patient care.


Enroll today and become a Certified Specialist in Verbal Communication with Patients! Explore the programme details now.

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Verbal Communication skills are paramount in patient care. This Certified Specialist Programme in Verbal Communication with Patients equips healthcare professionals with advanced techniques for effective communication, improving patient outcomes and job satisfaction. Learn to build rapport, handle difficult conversations, and provide empathetic, culturally sensitive care. This intensive program offers practical workshops, real-life case studies, and mentorship from leading experts in healthcare communication and conflict resolution. Boost your career prospects and become a highly sought-after professional in your field. Achieve certification in verbal communication and transform your patient interactions.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Establishing Rapport and Building Trust with Patients
• Effective Questioning Techniques and Active Listening (Patient-centered communication)
• Delivering Difficult News and Managing Patient Emotions
• Nonverbal Communication and Body Language in Healthcare
• Verbal Communication Strategies for Diverse Patient Populations (cultural sensitivity, health literacy)
• Handling Challenging Conversations and Conflict Resolution
• Patient Education and Shared Decision-Making
• Documentation and Reporting of Verbal Interactions (medical record keeping)
• Professional Boundaries and Ethical Considerations in Patient Communication

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role (Verbal Communication Specialist) Description
Healthcare Communication Specialist Develops and delivers effective communication strategies for healthcare settings, focusing on patient engagement and satisfaction. High demand for excellent verbal skills.
Patient Advocate (Verbal Communication Focused) Represents patients' needs and ensures clear, empathetic communication between patients and healthcare providers. Requires strong listening and advocacy skills.
Medical Interpreter (Certified) Facilitates communication between healthcare professionals and patients with language barriers, demanding precise verbal interpretation skills.
Health Educator (Verbal Communication Skills) Educates patients and their families on health topics, utilizing effective verbal communication techniques for improved understanding and compliance. Crucial patient interaction role.

Key facts about Certified Specialist Programme in Verbal Communication with Patients

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The Certified Specialist Programme in Verbal Communication with Patients equips healthcare professionals with advanced skills in patient interaction. This program focuses on improving communication effectiveness, leading to better patient outcomes and increased job satisfaction.


Learning outcomes include mastering techniques for active listening, delivering sensitive information effectively, handling difficult conversations, and building strong therapeutic relationships. Participants will also learn to adapt their communication style to diverse patient populations, considering cultural nuances and individual needs. This includes improving nonverbal communication skills and conflict resolution strategies.


The programme's duration is typically [Insert Duration Here], delivered through a blend of online modules, interactive workshops, and practical case studies. This flexible learning approach caters to busy professionals needing professional development.


This Certified Specialist Programme in Verbal Communication with Patients is highly relevant across various healthcare settings, including hospitals, clinics, private practices, and long-term care facilities. Improved communication skills are essential for all healthcare providers, enhancing patient safety, satisfaction, and overall care quality. The certification demonstrates a commitment to excellence in patient care and improves employability.


Graduates of this program gain a competitive edge in a healthcare market that increasingly values effective communication. The skills learned are transferable and beneficial for a long and successful career in healthcare, promoting better patient rapport and trust.


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Why this course?

The Certified Specialist Programme in Verbal Communication with Patients is increasingly significant in today’s UK healthcare market. Effective communication is paramount, and with the NHS facing increasing pressure and a growing demand for patient-centred care, the ability to communicate clearly and empathetically is more crucial than ever. A recent survey (hypothetical data for illustration) showed that 70% of patient complaints stem from poor communication.

Skill Importance
Active Listening High - Crucial for understanding patient needs.
Clear Explanations High - Essential for informed consent and reduced anxiety.
Empathy and Compassion High - Builds trust and improves patient experience.

This programme equips healthcare professionals with the vital skills to navigate complex communication challenges, ultimately improving patient care and reducing the likelihood of misunderstandings. Professionals holding this certification demonstrate a commitment to excellence in patient interaction, enhancing their career prospects and contributing to a more positive healthcare environment. The increasing demand for patient-centered communication makes this certification a valuable asset.

Who should enrol in Certified Specialist Programme in Verbal Communication with Patients?

Ideal Audience for the Certified Specialist Programme in Verbal Communication with Patients
This Certified Specialist Programme in Verbal Communication is perfect for healthcare professionals in the UK seeking to enhance their patient interaction skills. With over 1.2 million people working in the NHS alone,1 effective communication is paramount. The programme benefits doctors, nurses, physiotherapists, and other allied health professionals aiming to improve patient care through clearer, more empathetic communication. It's ideal for those wanting to master active listening, non-verbal cues, and conflict resolution techniques, ultimately leading to better patient outcomes and improved patient satisfaction.2 Those wanting to upskill for career advancement, improve their consultation techniques, and become more confident communicating sensitive information will find this programme incredibly valuable. This includes those working in primary care, hospitals, and other healthcare settings.

1 NHS England. 2 (Insert relevant UK statistic about patient satisfaction linked to communication here, if available).