Certified Specialist Programme in CRM Technologies

Monday, 22 September 2025 06:07:03

International applicants and their qualifications are accepted

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Overview

Overview

Certified Specialist Programme in CRM Technologies equips professionals with in-demand skills in customer relationship management.


This program covers Salesforce, Microsoft Dynamics 365, and other leading CRM platforms. You'll master data analytics, customer service, and sales automation.


Designed for professionals seeking career advancement in CRM, this Certified Specialist Programme in CRM Technologies improves your marketability. Gain practical experience and valuable certifications.


Become a sought-after CRM expert. Explore the Certified Specialist Programme in CRM Technologies today! Register now!

Certified Specialist Programme in CRM Technologies offers expert-level training in cutting-edge CRM systems. This intensive program provides practical skills in Salesforce administration, implementation, and customization, boosting your career prospects in the booming CRM sector. Gain in-demand certifications, master data analytics, and enhance your problem-solving abilities. Our unique blend of online and hands-on learning ensures practical application. Become a sought-after CRM specialist and transform your career with our Certified Specialist Programme in CRM Technologies.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• CRM Fundamentals and Business Processes
• CRM Software Implementation and Deployment
• Data Management and Analytics in CRM (including data warehousing and business intelligence)
• CRM Customization and Integrations (API integrations, third-party tools)
• Sales Force Automation and CRM (Salesforce administration and configuration)
• Customer Service and Support using CRM
• Marketing Automation with CRM
• CRM Security and Compliance
• CRM Reporting and Dashboards
• Cloud-Based CRM Solutions (SaaS, PaaS, IaaS)

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

CRM Specialist Roles (UK) Description
Senior CRM Manager Lead CRM strategy, implementation, and team management. High demand, excellent salary potential.
CRM Analyst Analyze CRM data, identify trends, and optimize processes for improved customer relationships. Strong analytical skills needed.
CRM Developer Design, develop, and maintain CRM systems. High technical expertise required. Growing job market.
CRM Consultant Advise clients on CRM implementation and best practices. Excellent communication and problem-solving skills essential.
Junior CRM Administrator Support CRM system users and maintain data integrity. Entry-level role with potential for growth.

Key facts about Certified Specialist Programme in CRM Technologies

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The Certified Specialist Programme in CRM Technologies provides comprehensive training in the latest CRM platforms and methodologies. Participants gain practical skills in implementation, customization, and administration, vital for today's digital landscape.


Learning outcomes include mastering CRM system configurations, data management techniques, and developing effective customer relationship strategies. You'll also gain proficiency in reporting and analytics, crucial for informed business decisions. This Certified Specialist Programme in CRM Technologies equips professionals with in-demand skills highly valued by employers.


The program's duration is typically tailored to the specific curriculum, but generally spans several weeks or months, often incorporating flexible learning options to accommodate busy schedules. This structured approach ensures comprehensive knowledge acquisition and practical application within the CRM sphere.


Industry relevance is paramount. The Certified Specialist Programme in CRM Technologies directly addresses the growing need for skilled CRM professionals across diverse sectors. Graduates are prepared to handle diverse roles, from CRM Analyst and administrator to consultant and project manager, within sales, marketing, and customer service departments. This certification significantly enhances career prospects within salesforce, Microsoft Dynamics, and other leading CRM systems.


Graduates of this Certified Specialist Programme in CRM Technologies are well-positioned for career advancement and higher earning potential. The program's focus on practical application and industry-recognized certification makes it a valuable investment for professionals aiming to enhance their skill set and boost their marketability in the competitive job market for customer relationship management professionals.

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Why this course?

Certified Specialist Programme in CRM Technologies is increasingly significant in today's UK market. The demand for skilled CRM professionals is booming, with a recent survey suggesting a 25% year-on-year growth in CRM-related job postings. This surge reflects the growing reliance of UK businesses on CRM systems for enhanced customer relationship management and improved operational efficiency. A Certified Specialist Programme provides professionals with the in-depth knowledge and practical skills required to navigate the complexities of modern CRM platforms, such as Salesforce and Microsoft Dynamics 365.

This certification demonstrates a commitment to professional development, setting individuals apart in a competitive job market. According to a separate study by the UK IT industry association, 70% of employers prefer candidates holding relevant certifications like a Certified Specialist Programme in CRM Technologies. This highlights the crucial role certification plays in boosting employability and earning potential. The programme's curriculum typically covers key areas such as data management, sales automation, marketing automation, and customer service optimization, aligning perfectly with current industry needs and trends.

Skill Demand
Salesforce Administration High
Data Analysis High
Marketing Automation Medium

Who should enrol in Certified Specialist Programme in CRM Technologies?

Ideal Candidate Profile for Certified Specialist Programme in CRM Technologies Description
Professionals seeking CRM career advancement Ambitious individuals already working with CRM software, aiming to enhance their skills and boost their earning potential. According to recent UK surveys, CRM professionals with certifications often command higher salaries.
IT professionals looking to specialise in CRM Individuals with a general IT background wanting to transition into the lucrative CRM sector. The UK's rapidly growing digital economy presents vast opportunities in this area.
Business professionals seeking improved data management Managers and executives aiming to improve data analysis and customer relationship management within their organisations. Effective data management through robust CRM systems is critical for success in today's UK market.
Aspiring CRM consultants Individuals with strong client-facing skills seeking to become independent CRM consultants, providing expertise to businesses across the UK. The demand for skilled CRM consultants is steadily increasing.