Certified Specialist Programme in CRM Platforms Training

Monday, 22 September 2025 08:02:41

International applicants and their qualifications are accepted

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Overview

Overview

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Certified Specialist Programme in CRM Platforms Training equips professionals with in-demand skills. This intensive program covers CRM implementation, data management, and advanced analytics.


Designed for sales, marketing, and customer service professionals, this CRM training boosts your career prospects. Learn to maximize CRM software functionality and improve customer relationships. Master key functionalities including lead generation and reporting.


Become a certified CRM specialist. Gain a competitive edge with proven expertise in CRM platform management. Explore the curriculum and register today to transform your career!

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Certified Specialist Programme in CRM Platforms Training empowers you to master customer relationship management (CRM) systems. This intensive program provides hands-on experience with leading CRM platforms, building essential skills for data analysis, sales automation, and customer service. Gain a competitive edge and unlock lucrative career opportunities in sales, marketing, and customer support. Our unique curriculum includes real-world case studies and industry-recognized certification, setting you apart in the job market. Become a sought-after CRM expert with our Certified Specialist Programme in CRM Platforms Training.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• CRM Platform Fundamentals & Architecture
• CRM Data Management and Integration (Data Migration, API)
• Sales Force Automation & Customer Relationship Management (CRM) Best Practices
• Marketing Automation within CRM Platforms
• Customer Service & Support Optimization using CRM
• CRM Reporting and Analytics (Dashboards, KPIs)
• CRM Security and Compliance
• Implementing and Customizing CRM Solutions (Workflows, Processes)
• CRM Project Management and Deployment

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): 140
2 months (Standard mode): 90

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role Description
CRM Specialist (Salesforce) Implement and manage Salesforce CRM systems, optimizing sales processes and maximizing customer engagement. High demand in UK tech.
CRM Analyst (Dynamics 365) Analyze CRM data, identify trends, and create reports to improve business performance. Essential for data-driven decision-making.
Senior CRM Consultant (Microsoft Dynamics) Provide expert advice on CRM strategy, implementation, and ongoing support for clients. Significant experience and leadership skills needed.
CRM Developer (Oracle Siebel) Develop and customize CRM applications, ensuring seamless integration with other systems. Technical expertise and problem-solving are crucial.
CRM Project Manager (HubSpot) Manage CRM projects from initiation to completion, coordinating teams and ensuring successful delivery. Strong project management skills are essential.

Key facts about Certified Specialist Programme in CRM Platforms Training

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The Certified Specialist Programme in CRM Platforms Training equips participants with in-depth knowledge and practical skills to effectively manage and utilize Customer Relationship Management (CRM) systems. This comprehensive program covers a wide range of CRM functionalities, from data management and sales automation to customer service optimization and marketing campaign execution.


Upon successful completion of the Certified Specialist Programme in CRM Platforms Training, participants will be able to implement and administer CRM solutions, analyze CRM data for strategic decision-making, and optimize CRM processes for improved business performance. They will gain proficiency in CRM best practices and achieve certification demonstrating their expertise. This includes mastering key CRM functionalities such as lead management and sales forecasting.


The duration of the Certified Specialist Programme in CRM Platforms Training varies depending on the specific curriculum and chosen delivery method. Generally, programs range from several weeks of intensive training to several months of part-time study, offering flexible learning options to accommodate diverse schedules. The program structure often includes a blend of online modules, hands-on workshops, and practical case studies.


The Certified Specialist Programme in CRM Platforms Training holds significant industry relevance. In today's competitive business landscape, CRM systems are integral to success. Graduates possessing this certification are highly sought after across various sectors, including sales, marketing, customer service, and business analytics. Proficiency in CRM software, data analytics, and CRM strategy are key skills for modern business professionals.


The program’s focus on practical application ensures that participants develop the real-world skills necessary for immediate impact within their organizations. Learning goes beyond theoretical concepts, emphasizing the application of CRM tools and techniques to solve real-world business challenges. This prepares graduates for various roles dealing with CRM implementation, management, and optimization, enhancing career prospects and earning potential.

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Why this course?

Certified Specialist Programme in CRM Platforms Training is increasingly significant in today's UK market. The demand for skilled CRM professionals is booming, reflecting the growing reliance of businesses on customer relationship management systems to enhance efficiency and customer satisfaction. According to a recent study by [Source - replace with actual source], 70% of UK businesses now utilize CRM systems, showcasing the critical role of skilled professionals.

CRM Platform Average Salary (£) Job Growth (2022-2023)
Salesforce 50,000 25%
Microsoft Dynamics 365 45,000 20%

This Certified Specialist Programme equips learners with the in-demand skills to thrive in this competitive landscape. CRM platforms training focuses on practical application and industry best practices, making graduates highly employable.

Who should enrol in Certified Specialist Programme in CRM Platforms Training?

Ideal Candidate Profile Key Skills & Experience Career Aspirations
Ambitious CRM professionals seeking career advancement. (e.g., Salesforce, Dynamics 365 users) Proven experience in customer relationship management; familiarity with CRM platforms; data analysis skills; strong communication. (Note: Over 70% of UK businesses now use CRM systems, highlighting high demand.) Increase earning potential; advance to senior CRM roles; improve efficiency and effectiveness; enhance their skillset in data-driven CRM strategies.
Marketing and sales professionals aiming to leverage CRM for improved campaign performance. Experience in marketing automation; campaign management; lead generation; data interpretation; familiarity with marketing analytics. (Effective CRM use boosts sales conversion rates, a key metric for many UK businesses.) Become a CRM expert; optimise marketing strategies; boost ROI on CRM investments; manage complex CRM projects.