Certified Professional in Telecommunications Service Delivery

Tuesday, 24 February 2026 09:26:44

International applicants and their qualifications are accepted

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Overview

Overview

Certified Professional in Telecommunications Service Delivery (CPTDS) certification validates expertise in delivering high-quality telecommunication services.


The CPTDS program benefits telecommunications professionals. It covers network management, service assurance, and customer experience.


Gain a competitive edge with this globally recognized Certified Professional in Telecommunications Service Delivery credential.


Ideal for network engineers, project managers, and service delivery teams seeking career advancement.


Master key telecommunications concepts, including VoIP, cloud technologies, and cybersecurity.


Improve your skills and advance your career. Become a Certified Professional in Telecommunications Service Delivery today! Explore the program now.

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Certified Professional in Telecommunications Service Delivery is your gateway to a thriving career in the dynamic telecommunications industry. This comprehensive course equips you with in-demand skills in network management, service assurance, and customer experience, leading to enhanced career prospects. Master telecom service delivery best practices and gain a competitive edge. Our unique curriculum includes hands-on projects and industry-recognized certifications, boosting your employability. Become a sought-after expert in telecom service delivery and optimize your career trajectory.

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Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Telecommunications Service Delivery Fundamentals
• Network Architecture and Design (IP, MPLS, SDN)
• Service Level Agreements (SLAs) and Performance Management
• OSS/BSS Systems and Integration (Telecom Operations Support Systems/Business Support Systems)
• Cloud Technologies in Telecommunications Service Delivery
• Security in Telecommunications Networks
• Project Management for Telecom Deployments
• Troubleshooting and Incident Management in Telecommunications
• Customer Relationship Management (CRM) in the Telecom Industry

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Certified Professional in Telecommunications Service Delivery: UK Job Market Insights

Role Description
Telecommunications Service Delivery Manager Oversees the entire lifecycle of telecommunication service delivery, ensuring projects are delivered on time and within budget. Requires strong project management and leadership skills. Keywords: Telecommunications, Service Delivery, Project Management, Leadership
Network Engineer (Telecommunications) Designs, implements, and maintains telecommunications networks. Focuses on network infrastructure, troubleshooting, and ensuring optimal performance. Keywords: Network Engineering, Telecommunications, Infrastructure, Troubleshooting
Telecommunications Field Technician Installs, repairs, and maintains telecommunications equipment in the field. Requires hands-on technical skills and problem-solving abilities. Keywords: Telecommunications, Field Technician, Installation, Maintenance
Telecommunications Service Analyst Analyzes service performance data to identify areas for improvement. Works closely with other teams to resolve service issues and ensure customer satisfaction. Keywords: Telecommunications, Service Analysis, Data Analysis, Customer Satisfaction

Key facts about Certified Professional in Telecommunications Service Delivery

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A Certified Professional in Telecommunications Service Delivery (CPSD) certification demonstrates expertise in planning, implementing, and managing telecommunication services. This credential is highly valued across the industry.


Learning outcomes for the CPSD program typically include a deep understanding of network architectures (including IP networks and cloud technologies), service level agreements (SLAs), and operational procedures. Students also gain proficiency in troubleshooting and performance management, crucial skills for any telecommunications professional.


The duration of the CPSD program varies depending on the provider and the individual's learning pace. Many programs offer flexible learning options, including online courses and self-paced modules. Expect a commitment ranging from several weeks to several months.


Industry relevance for the Certified Professional in Telecommunications Service Delivery is paramount. The rapid advancement in technologies like 5G, fiber optics, and Software Defined Networking (SDN) necessitates professionals with up-to-date knowledge. This certification provides precisely that, making graduates highly competitive in the job market and immediately applicable to real-world scenarios.


In short, achieving a CPSD certification signals a high level of competence in telecommunications service delivery, a qualification greatly sought after by employers in this dynamic and ever-evolving field. Possessing this certification boosts career prospects and increases earning potential in roles such as Network Engineer, Service Delivery Manager, and Telecom Project Manager.

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Why this course?

A Certified Professional in Telecommunications Service Delivery (CPSD) certification holds significant weight in today's competitive UK market. The rapid expansion of 5G and the increasing demand for reliable, high-speed internet access have created a surge in job opportunities within the telecommunications sector. According to Ofcom, over 200,000 people are employed in the UK’s telecommunications industry, a figure projected to grow by 10% in the next five years. This growth emphasizes the need for skilled professionals possessing up-to-date knowledge and expertise in telecommunications service delivery.

Job Role Projected Growth (5 years)
Network Engineer 15%
Service Delivery Manager 12%

Who should enrol in Certified Professional in Telecommunications Service Delivery?

Ideal Audience for Certified Professional in Telecommunications Service Delivery Description UK Relevance
Telecommunications Professionals Individuals seeking to enhance their skills in network planning, management, and optimization within the rapidly evolving telecommunications landscape. This includes network engineers, project managers, and service delivery managers. They need expertise in troubleshooting, service assurance, and customer experience management. With over 47 million internet users in the UK (Ofcom, 2023), the demand for skilled telecommunications professionals who can efficiently deliver and maintain services is high.
Aspiring Telecommunications Leaders Ambitious individuals aiming for senior roles requiring a deep understanding of service delivery processes, KPI monitoring, and strategic planning. Strong analytical skills and effective communication are crucial for success in this area. The UK's digital economy relies heavily on robust telecommunications infrastructure. Leadership roles in this sector command competitive salaries and offer significant career growth.
IT Professionals in Related Fields Individuals from related IT fields such as networking, cloud computing, or cybersecurity who want to specialize in telecommunications service delivery. This certification provides a valuable cross-functional skillset. The convergence of IT and telecommunications creates numerous opportunities for professionals with a blended skillset in the UK, particularly with the growing demand for 5G and improved broadband infrastructure.