Certificate Programme in CRM Sales Techniques

Wednesday, 01 October 2025 23:04:07

International applicants and their qualifications are accepted

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Overview

Overview

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CRM Sales Techniques: Master the art of customer relationship management and boost your sales performance.


This Certificate Programme provides practical, hands-on training in effective sales strategies using CRM software.


Learn to leverage CRM tools for lead generation, opportunity management, and sales forecasting. Ideal for sales professionals, account managers, and business developers seeking to improve their CRM skills and sales results.


Develop your understanding of customer relationship management best practices and data analytics to drive revenue growth.


The CRM Sales Techniques Certificate will equip you with the essential skills to excel in today's competitive market. Enroll now and transform your sales career!

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CRM Sales Techniques: Master the art of modern sales with our intensive Certificate Programme. This sales training program equips you with practical CRM software skills and advanced sales strategies, boosting your closing rates and earning potential. Learn to leverage data-driven insights for personalized customer interactions and build lasting relationships. Improve your sales performance, expand your career prospects in sales management, and gain a competitive edge in today's market. Our unique blend of theory and real-world case studies ensures immediate applicability. Enroll now and transform your sales career!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• CRM Software Implementation and Configuration
• Understanding Customer Relationship Management (CRM) and its applications in sales
• Lead Generation and Qualification Techniques (including Sales Funnel optimization)
• Sales Forecasting and Pipeline Management using CRM
• Effective Communication and Negotiation Skills for CRM-driven Sales
• Account Management Strategies using CRM
• Sales Reporting and Analytics within CRM Systems
• CRM Best Practices and Customization for optimal Sales Performance
• Integrating CRM with other sales tools (Marketing Automation, Sales Intelligence)
• Ethical considerations and data privacy in CRM Sales

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Boost Your CRM Sales Career: UK Market Insights

Unlock lucrative opportunities in the dynamic UK CRM sales landscape. This certificate program equips you with the in-demand skills to excel.

CRM Sales Career Roles Description
Sales Development Representative (SDR) - CRM Software Generate leads, qualify prospects, and nurture sales pipelines using CRM technology. Entry-level role for ambitious individuals.
Account Executive (AE) - CRM Sales Solutions Manage existing accounts, identify upselling opportunities, and expand customer relationships using CRM strategies. Requires proven sales experience.
Sales Manager - CRM Management & Strategy Lead and mentor sales teams, develop sales strategies, and leverage CRM data for performance analysis and forecasting. Significant experience required.
Business Development Manager (BDM) - CRM & Sales Operations Identify new business opportunities, build strategic partnerships, and utilize CRM for effective lead management and tracking. Strong business acumen is a must.

Key facts about Certificate Programme in CRM Sales Techniques

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A Certificate Programme in CRM Sales Techniques equips participants with the skills to leverage Customer Relationship Management (CRM) systems for enhanced sales performance. This program focuses on practical application and real-world scenarios, ensuring graduates are job-ready.


Learning outcomes include mastering CRM software functionalities, developing effective sales strategies using CRM data, and improving sales forecasting accuracy. Participants will learn to personalize customer interactions, manage leads efficiently, and track key performance indicators (KPIs) effectively. Advanced sales techniques, such as account-based marketing (ABM) and lead nurturing, are also covered.


The programme duration is typically flexible, ranging from a few weeks to several months depending on the intensity and chosen learning path. Many options offer online learning flexibility, accommodating diverse schedules and learning preferences. This makes the CRM certification accessible to working professionals looking to upskill.


Industry relevance is paramount. CRM software is ubiquitous across numerous sectors, from sales and marketing to customer service. Graduates of this Certificate Programme in CRM Sales Techniques will be highly sought after by organizations seeking to optimize their sales processes and improve customer relationships. The skills gained are applicable across various business sizes and industries, making this certification a valuable asset in a competitive job market. This program boosts your sales management expertise.


The program integrates best practices in sales methodology, improving lead generation and sales conversion rates. This certificate demonstrates a commitment to professional development and enhances career prospects significantly.

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Why this course?

A Certificate Programme in CRM Sales Techniques is increasingly significant in today's UK market. The competitive landscape demands efficient and data-driven sales strategies. According to recent studies, 70% of UK businesses now utilise CRM systems, highlighting the critical need for skilled professionals who can leverage these technologies effectively. This statistic underscores the growing demand for individuals proficient in CRM sales techniques.

Furthermore, data suggests that businesses investing in CRM training experience a 25% increase in sales conversion rates. This directly translates to improved revenue and a stronger competitive edge. A CRM sales techniques certificate provides professionals with the practical skills and knowledge to manage customer interactions, analyze sales data, and optimise sales processes using CRM systems, leading to demonstrably improved sales performance.

Statistic Value
UK Businesses using CRM 70%
Sales Conversion Rate Increase with CRM Training 25%

Who should enrol in Certificate Programme in CRM Sales Techniques?

Ideal Candidate Profile for our Certificate Programme in CRM Sales Techniques UK Relevance
Sales professionals seeking to boost their performance and master cutting-edge CRM software applications. This programme is perfect for those aiming to increase sales conversion rates and improve customer relationship management skills, leading to greater revenue generation. With UK businesses increasingly adopting CRM systems (e.g., cite a relevant statistic if available, e.g., "X% of UK SMEs use CRM"), this certificate provides a crucial competitive advantage.
Individuals in business development roles who want to leverage data-driven insights for improved lead qualification and sales forecasting. This programme focuses on practical techniques and real-world case studies, making learning relevant and immediately applicable. The UK's competitive business landscape necessitates efficient lead management and sales strategies; this training directly addresses this need.
Team leaders and managers responsible for training and upskilling their sales teams in efficient CRM utilization and advanced sales methodologies. Learn strategies for improving sales team performance and boosting overall productivity. Investing in employee development is crucial for UK businesses (cite relevant statistic if available, e.g., "Y% of UK businesses provide sales training"). This certificate offers a cost-effective solution.