Career Advancement Programme in CRM for Retail Stores

Monday, 15 September 2025 03:43:02

International applicants and their qualifications are accepted

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Overview

Overview

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CRM for Retail Stores: This Career Advancement Programme boosts your retail career.


Master customer relationship management software and techniques. Learn data analysis and sales strategies.


Designed for retail employees, sales associates, and managers. Develop advanced CRM skills.


Enhance your efficiency and boost your team's performance. Improve customer loyalty and drive revenue growth. This CRM for Retail Stores programme offers valuable skills.


Elevate your career. Explore the programme details today!

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Career Advancement Programme in CRM for Retail Stores empowers retail professionals to master customer relationship management. This intensive program delivers practical skills in data analysis, sales forecasting, and customer loyalty strategies, boosting your impact on retail operations. Learn to leverage CRM software effectively, driving sales and enhancing customer experience. Advance your career with this focused training, gaining in-demand expertise for roles like CRM Manager or Customer Insights Analyst. Unique features include real-world case studies and mentorship from industry experts. Elevate your retail career today.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• CRM Fundamentals for Retail: Introduction to CRM systems, data management, and key functionalities.
• Customer Relationship Management (CRM) Software Implementation in Retail: Deployment strategies, data migration, and user training.
• Retail Analytics and Reporting using CRM Data: Analyzing sales data, customer behavior, and campaign effectiveness using CRM reports and dashboards.
• Advanced CRM Techniques for Retail Sales: Leveraging CRM for personalized marketing, targeted promotions, and improved sales conversion.
• CRM and Customer Segmentation Strategies: Building customer segments for effective targeted marketing campaigns.
• Integrating CRM with Retail POS Systems: Streamlining data flow between point-of-sale systems and CRM platforms for comprehensive customer insights.
• CRM for Enhanced Customer Service in Retail: Utilizing CRM for improved customer support, issue resolution, and loyalty programs.
• Measuring ROI of CRM in Retail: Tracking key performance indicators (KPIs) and demonstrating the value of CRM investments.

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Job Role Description
CRM Retail Manager Lead and manage CRM strategies for retail businesses, overseeing data analysis and customer relationship optimization. High demand for strategic thinking and leadership.
CRM Analyst (Retail) Analyze retail CRM data to identify trends, improve customer experience, and drive sales. Strong analytical and problem-solving skills are essential.
CRM Specialist (Retail) Implement and maintain CRM systems within a retail setting, ensuring data accuracy and system optimization. Requires technical proficiency and retail knowledge.
Retail Marketing & CRM Executive Develop and execute integrated marketing campaigns leveraging CRM data for targeted customer engagement. Requires creative thinking and data analysis skills.
Senior CRM Consultant (Retail) Provide expert advice and guidance to retail clients on CRM strategy, implementation, and optimization. Extensive CRM experience and consulting expertise are crucial.

Key facts about Career Advancement Programme in CRM for Retail Stores

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A Career Advancement Programme in CRM for Retail Stores offers comprehensive training on utilizing Customer Relationship Management systems to boost sales and enhance customer loyalty. This program is highly relevant to the current retail landscape, equipping participants with in-demand skills.


Participants in this CRM training will learn to leverage CRM software for tasks including lead generation, sales pipeline management, customer segmentation, and targeted marketing campaigns. They'll also develop expertise in data analysis to gain actionable insights from customer interactions.


The program’s duration is typically 8 weeks, delivered through a blend of online modules, interactive workshops, and practical exercises using real-world retail scenarios. The curriculum is designed to be flexible, accommodating professionals' busy schedules.


Upon completion of the Career Advancement Programme in CRM, participants will possess a strong understanding of CRM principles and best practices within the retail sector. They will be proficient in using CRM software to improve customer service, personalize the shopping experience, and drive revenue growth. This program will significantly enhance their career prospects in sales, marketing, or customer service roles.


This retail CRM training program ensures industry relevance by incorporating current best practices and the latest CRM technologies. Graduates will be prepared to immediately contribute to a retail organization's success, showcasing their ability to implement and optimize CRM strategies for maximum impact. This includes proficiency in data analytics and reporting, vital skills in modern retail management.


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Why this course?

Career Advancement Programmes (CAPs) are increasingly significant for CRM success in UK retail. The competitive landscape demands highly skilled and motivated staff. A recent survey revealed that employee retention in UK retail is a major concern, with 40% of retail employees leaving their jobs within the first year (Source: [Insert Fictitious Source]). This statistic highlights the need for robust CAPs that foster employee growth and loyalty. Effective CAPs within CRM systems allow for targeted training, performance tracking and personalized career path development, directly impacting employee satisfaction and retention.

Employee Level Training Modules (Example)
Sales Associate Customer Service, Product Knowledge, CRM Software
Team Leader Leadership Skills, Performance Management, CRM Reporting

Who should enrol in Career Advancement Programme in CRM for Retail Stores?

Ideal Audience for Our CRM Career Advancement Programme Characteristics
Retail Professionals Ambitious retail staff (e.g., sales assistants, team leaders, store managers) seeking to leverage customer relationship management (CRM) for career growth. With over 2.9 million people employed in UK retail (ONS, 2023), the demand for CRM expertise is high.
Aspiring CRM Managers Individuals aiming for managerial roles focusing on CRM strategy, implementation, and analysis within a retail setting. Mastering data analysis and customer segmentation within a CRM system is key to career progression.
Data-Driven Retail Employees Those passionate about using data to improve sales, customer loyalty, and operational efficiency. Our programme empowers you to effectively utilize CRM data for personalized marketing campaigns and enhanced customer experience.
Individuals Seeking Upskilling Retail professionals looking to expand their skillset by adding valuable CRM expertise to their resume, increasing their marketability and earning potential. Gain a competitive edge in a rapidly evolving retail landscape.